Last Updated: 3/27/2025
Thank you for choosing Apex WA Marketing. We strive to provide the best WhatsApp marketing tools to help businesses grow. If you are not satisfied with your purchase, we offer a refund policy under specific conditions outlined below.
1. Refund Eligibility (Refund and Returns Policy)
We offer refunds under the following circumstances:
- If the software does not function as described and our support team is unable to resolve the issue.
- If you have been charged incorrectly or for an unauthorized transaction.
- If you cancel your subscription within the allowed refund period (2-5 days).
2. Non-Refundable Situations
Refunds will not be provided in the following cases:
- If you change your mind after purchasing.
- If the issue is due to a lack of understanding of the software features.
- If the problem is caused by third-party software, system incompatibility, or device issues.
- If a refund request is made after the allowed refund period.
3. Refund Request Process
To request a refund, please follow these steps:
- Contact our support team at support@apexwamarketing.com with your order details.
- Provide a detailed explanation of the issue and any supporting screenshots or documentation.
- Our team will review your request within 5-7 business days and provide a response.
- If approved, refunds will be processed within 7-10 business days via the original payment method.
4. Subscription Cancellation
- You can cancel your subscription at any time through your account settings.
- Cancellations will be effective at the end of the current billing cycle, and you will continue to have access until then.
- No refunds will be provided for partial subscription periods.
5. Changes to This Policy
Apex WA Marketing reserves the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page.
If you have any questions, feel free to reach out to us at support@apexwamarketing.com.
Or Visit Our Website.
Thank you for using Apex WA Marketing!
